Have a question or need assistance with automatically recording your interviews? We're here to help, and we've made it easier than ever to get the support you need.
Introducing Live Support | BETA
In the bottom right corner of this page, you'll notice a black chat icon. This is your gateway to live support from our team. Whether you have a burning question or just need some guidance, don't hesitate to open the chat.
How It Works
Click the Chat Icon: Simply click on the chat icon in the bottom left corner, and a chat window will pop up, connecting you with one of our helpful representatives.
Ask Anything: Feel free to ask us anything related to Interview Intelligence! Whether it's about this a support issues, a general question regarding the product or a feature request services, we're here to assist you.
Fast Responses: You can expect to receive responses within an hour, but maximum within one business day – ensuring that you get the information you need.
Commitment
At Phenom, we're committed to making your experience as smooth and enjoyable as possible. Our live chat is just one of the ways we're here to support you. You can also access the Phenom Community or raise a support ticket.
Please note that this live support will only cover questions related to Phenom Interview Intelligence and the automated recording of interviews. For any other question, please refer to the Phenom Community or the Support Portal.